Mark A. MacMichael Resume
358 Blue Rocks Road
Lunenburg Nova Scotia
B0J 2C0
Canada
Phone: (902) 640-2368
Cell: (902) 489-4286
triplem33@yahoo.com
Educational
Background
Purchasing
Management Association of Canada
-Principles of Purchasing
(2006)
-Principles of Logistics and Transportation (2007)
-Principles of Quality (2008)
Saint Mary's University, 2001-2002 Transcript
Atlantic Computer Institute (Information Technology Institute), 1987-1988 Transcript
King's College/Dalhousie University, 1980-1984
Province of Nova Scotia (Halifax NS)
Department of Economic Development
2006 - 2008: IT Procurement Analyst/Procurement Consultant
Ø
Responsible for Procurement
of Hardware, Software and IT and Consulting Services
Ø
Supporting Staff in SAP and
Procurement Support Productivity Tools
2005 - 2006: SAP System Analyst
Ø Supporting Clients in the use of SAP (Materials Management/Plant Maintenance
Ø Analysis of SAP using use Report Writing Productivity Tools
Ø User Training in SAP
South Shore District Health (Lunenburg NS)
2003 - 2004,
2005: IT Trainer/Intranet Developer
Ø
Responsible for the Computer
Training of Hospital personnel
Ø
Providing Desktop and
Software Support
Ø
Design and Development of
Customized Database Solutions
Ø
Coordinating and Scheduling
for NS Hospital Information System (NShIS)
Training
Mount
Saint Vincent University (Halifax NS)
2005:
Information Technology & Services Trainer
Ø
Managing Word Processing
Conversion Project
Ø
Overseeing the Training of
Staff and Faculty
2002 - Present: Systems/Network Administrator (Contract Position)
* Implemented web-based leasing database system (LDMS) allowing leasing brokers to track office space availability and track tenant contact information
* Designed LDMS with ASP, HTML, VBScript, JavaScript, .NET and Access
* Developed document-searching capability by utilizing client-server side functionality to generate search criteria, run search functions, and retrieve appropriate documents
* Customized OWA to expedite Exchange internet access using ASP and Java Script
* Maintained efficient operation of LAN in multi-server environment
* Administered Windows 2000, Windows NT and Citrix Servers
* Managed MS-Exchange, IIS and ISA servers
* Provided staff support via desktop, telephone, terminal services, remote desktop and VPN
* Supported and installation of Windows desktop systems and Peripherals
* Supervised security solutions, including firewall, anti-virus, backups and ups systems
2000 - 2001: Teacher (Term Position)
* Instructed Trades & Technology students in the use of Computer Applications: Windows, Excel, Explorer, Word and GroupWise
* Administered GroupWise and Novell User Accounts
* Evaluated students through exams, assignment and classroom participation
1992 - 2000: Training Coordinator/IT Consultant
* Supervised corporate and Official Town of Lunenburg web sites
* Developed customized software in a variety of languages (dbase, Clipper, FoxPro)
* Created reports using ODBC bridge to produce custom reports for accounting software
* Analyzed businesses and requirements to make recommendations for the effective use of technology
* Established accounting strategies for companies in stand-alone and multi-user environments
* Provided customer service including phone consultation
* Serviced computer hardware/software including assembly and installation
* Ensured the overall operation and management of the LAN in training facility
* Initiated and assembled proposal to become a registered private career college
* Created course curriculum for twenty-six week Information Technology program
* Scheduled and managed training personnel
1989 - 1992: Computer Consultant/Trainer
* Upgraded RDMS system for the SSR School Board to manage work orders
* Customized database application for the Department of Fisheries to monitor fish imports
* Taught adults through South West Regional School Board Adult Education Program
* Initiated training proposals and instructed individuals and government employees through WCB Rehabilitation, CEIC Skills Investment and HRDC Resource Investment programs
Oracle
MS-Access
FoxPro
Lotus Approach
dBase III/IV
ODBC JDBC
Crystal Reports
ADO.NET
ADO
Clipper
Progress
C++/C#
Java
Visual Basic
SQL
COBOL
PL/SQL
Basic
dBase III+ FoxPro
VB.NET
MS-DOS (all versions)
Windows 3.1
Windows 9X
Windows 2000
Windows XP
OS2
UML
Systems Analysis
Structured Programming
RDBMS
Rational Unified Process
Object Oriented Programming
XML
HTML
JavaScript
IIS
Struts (API)
FrontPage
J2EE
VPN
RMI
JSP
JDK
Remote Desktop
ASP
VBScript
TCP/IP
ASP.NET
Implementing and configuring networking systems utilizing Windows 2000
Server, Windows NT, Novell, LANtastic and Windows for Workgroups
Installing network peripherals: NICs, TCP/IP printers, hubs, switches,
routers and cables
Analyzing, trouble-shooting and resolving network problems: LAN and WAN
Upgrading and scheduling networking software system updates and patches
Established accounting procedures and strategies for numerous companies
in stand-alone and multi-user environments
Facilitated accounting software installation for various companies
Trained companies in the use of Business Vision Accounting Software,
AccPac Simply Accounting, AccPac Plus and Humphries Automotive Accounting
Knowledge of integrating hardware with accounting software using POS
receipt printers, UPC scanners and cash drawers
* Devised database system for Bandag Canada to track tire tread wear
for the Irving Oil vehicle fleet
* Customized database scheme for the Department of Fisheries to monitor
fish imports
* Upgraded RDMS system for the SSR School Board to manage work orders
* Developed custom reports for the CEIC to systemize budget analysis
* Certificate of Completion - Windows 95 Technical
Hands-on Workshop
* Certificate of Achievement - Macintosh Operating
System (1989)
Other Accomplishments (non-IT)
* Vice-President Promotions (1995-1998) (Nova Scotia Fisheries Exhibition)
* Junior Curling Coordinator (1999-2002) (Lunenburg Curling Club)
* Level One 3M Coaching Certification (Curling)
* Wrote the play "The Landing in Milky Bay" for Lunenburg Dinner
Theater (1992)
* Certificate of Merit - Telephone Service Representative
(2002)
Additional Qualifications
* Demonstrated decision making, problem solving & troubleshooting
skills
* Strong accounting skills having helped numerous companies in established
accounting strategies in stand-alone and multi-user environments
* Strong written and oral communications skills
* Proven client service, interpersonal & communication skills
* Ten years experience teaching in one-on-one and classroom settings
* A willingness to learn new concepts efficiently and competently
* Demonstrated ability to work independently
* Resourceful self-starter with a strong work ethic and a commitment to
excellence
