34-19 29th Street, Apt. # 5K

Astoria, NY 11106

(347) 724-4931

EDUCATION

Queens College, Flushing, New York

Bachelor of Arts 2001, GPA 3.62

First Major: Accounting

Second Major: Economics

EXPERIENCE

OPINION ACCESS CORP
47-10 32nd Place, Long Island City, NY 11101
718-729-2622

Telephone Interviewer 2008 - Present

Contact members of the general public and ask them questions of interest to our clients.

Accurately enter data into computer system.

Maintain a courteous manner at all times when dealing with members of the general public.

Providing relevant feedback to supervisors on public attitudes towards questions being asked.

AMALGAMATED LIFE INSURANCE COMPANY
730 Broadway, New York, New York

Medical Insurance Claims Examiner 1989 – 1997

Entering data from insurance claims into computer system.

Responsible for contacting clients for further information to allow accurate processing of their claims.

Requested information from providers of medical services (such as doctors and hospitals) where there is uncertainty over what procedures are being billed.

Answering client questions relating to the status of their claims.

Contacting other divisions within the company to either request or provide information.

Making notations in the system that will help other examiners when they are processing claims.

COMPUTER SKILLS

Microsoft Word and Excel