Return Policy:
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We believe in offering the Very Best ...Value, Quality and Selection. If an item you purchase from Cola Stuff USA does not meet your expectations, simply return it to us for a refund or exchange within 10 days from date of purchase. Please include a copy of the receipt or invoice along with the unused product and original packaging. Please follow the Return or Exchange directions below.
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To Return or Exchange an item by Mail
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1. Call customer service at 405-732-6659 for a return authurization.
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2. Box the item securely.
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3. Address your package to the following address for all returns:
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Cola Stuff USA
10311 Haven Circle
Oklahoma City, Oklahoma 73130
Attn: Returns Department
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4. We will issue a credit to the original credit card for the cost of the item and the sales tax, if applicable. Please allow 10 to 15 business days for the credit to appear on your credit card statement. Shipping charges are not refundable, and shipping will be charged for the new items(s) sent.
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Problems With Your Order
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If an Item Is Missing. You may receive more than one shipment when you place an order with multiple items. You will not incur additional shipping charges for the split shipment. The invoice enclosed with your order indicates which items shipped. If you have additional questions please feel free to contact us.
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My Order Didn't Arrive. Orders shipped through Federal Express or UPS can be tracked. To access tracking information about your order go to Track My Order. For orders shipped through United States Postal Service or through Freight, please allow up to ten business days for your order to arrive.
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Ordering Information
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Order by Phone, Fax, Mail, or Internet. Click here for Phone and Fax numbers.
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Payment methods: MasterCard, VISA, Discover, PayPal; check or money order payable in US funds. |
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We take great care to ensure the accuracy of all information online. We reserve the right to make corrections if an error does occur.
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Customer Service
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Click Here for Customer Service and Technical Service contact information.
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Delivery Outside the 48 Contiguous States
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Call 1-405-732-6659 anytime for delivery charge information to Alaska, Hawaii and international shipments.
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All applicable duties and taxes will be paid by the package recipient of international shipments.
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Need It NOW! Delivery Service
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For next business day delivery, call 1-405-732-6659 anytime for information based on your service needs and product selection.
Express delivery is not available on all items. We will make every effort to satisfy your delivery requests.
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