---IRS publications such as revenue rulings, et al can be found Here
---The Power Discussion Home Page now has the complete EEOC v. Information Systems Consulting case posted. This and the Taco Bell cases are important to those who are involved in W-4 issues.
---One of the more difficult tasks in dealing with IRS is finding a "person" to direct replies to. Some folks have resolved some of that problem by posting a registry of IRS names and contact information.

---More...

Here is the page of IRS contact info ...
MANY phone numbers, and MAYBE live people!
Also, check out ...
http://www.irs.gov/bus_info/tax_pro/iod/2/39.html
and for IRS in Your State at ...
http://www.irs.gov/bus_info/tax_pro/iod/2/index.html

And ... the 276 page PDF of the entire organizational structure at
http://www.irs.gov/prod/welcome/27877d00.pdf

The Austin Service Center has three people 'in-charge':
Field Director of Compliance, Dick Auby, 512/460-1664
Field Director of Accounts, Charles Washington, Jr., 512/460-0001
Field Director of Submission Processing, Reginald McFadden, 512/460-7002
all are at 3651 Interregional Highway at different mail 'Stop's
Auby is at "STOP 1002 AUSC", Austin, Texas 78741
This info is from a page-per-state at
http://www.irs.gov/bus_info/tax_pro/iod/2/